Optimizing workflow efficiency for time-strapped surgeons
60% Faster in Time-on-Task for Surgical Case Creation
Impacts
context
Surgeon’s frustration shown the necessity of an intuitive optimization.
CaseBuilder was initially designed to simplify surgical case creation but unintentionally added complexity to surgeons' workflows. Its rigid structure and unfriendly user experience led to frustration and wasted time for surgeons.
User Stories:
How can I change my saved preferences?
It’s very difficult to update a case.
It’s harder to use this than paper forms.
The problem
CaseBuilder's interface and backend structure did not accommodate the dynamic and iterative nature of surgical case creation. Surgeons struggled with inefficiencies, leading to frustration and low adoption.
insights
Intuitive & flexibility are required to achieve efficiency.
I conducted in-depth research through interviews with the co-founder (a practicing surgeon) and three other surgeons, along with workflow observations and usability audits.
North Stars
Strategic design principles
Design process
Exploration to final design
The solutions
Redesigning for Intuitive Efficiency
01.
Streamlined Interface
Consolidated multi-step processes into a single, intuitive form, reducing clicks and complexity.
02.
Dynamic Case Creation
Introduced autosave and "save as draft" functionalities to support iterative workflows.
03.
Enhanced Visibility
Improved hierarchy with typography, color, and spacing for clearer information display.
04.
Advanced Navigation Tools
Implemented robust search and filtering for quick access to cases.
05.
Flexible Customization
Enabled multi-site surgeries and combined procedures, reflecting real-world surgical needs.
06.
Simplified Editing
Unified procedure editing into a single modal to minimize disruptions.
Retrospective
By understanding the user’s habits, pain points, and challenges in established workflows and close collaboration with technical experts, we successfully create an intuitive solution that lets surgeons be more efficient, ultimately enhancing patient care.
