Hi, I'm Jessica. Principal Product Designer. 15+ years.
Hi, I'm Jessica.
Across regulated & technical enterprise, multi-product portfolios, and 0→1 platforms
I bridge design craft & business strategy, from greenfield launches to enterprise scale.
Designs systems that do the thinking, so people put in less, and get more back.
Built the Operator Layer Beneath the Marketplace
AptDeco
Built the internal capacity management tool that served as the foundation for AptDeco's expansion from Tri-State to nationwide. Real-time dashboard, predictive engine, operator-editable parameter portal.
0→1
Agentic UX
Operator Tools
Dashboards
Systems Thinking
Built the Operator Layer Beneath the Marketplace
AptDeco
Built the internal capacity management tool that served as the foundation for AptDeco's expansion from Tri-State to nationwide. Real-time dashboard, predictive engine, operator-editable parameter portal.
0→1
Agentic UX
Operator Tools
Dashboards
Systems Thinking
Built the Operator Layer Beneath the Marketplace
AptDeco
Built the internal capacity management tool that served as the foundation for AptDeco's expansion from Tri-State to nationwide. Real-time dashboard, predictive engine, operator-editable parameter portal.
0→1
Agentic UX
Operator Tools
Dashboards
Systems Thinking
Built the Operator Layer Beneath the Marketplace
AptDeco
Built the internal capacity management tool that served as the foundation for AptDeco's expansion from Tri-State to nationwide. Real-time dashboard, predictive engine, operator-editable parameter portal.
0→1
Agentic UX
Operator Tools
Systems Thinking
The Redesign That Worked the Way Surgeons Do
CaseCTRL
Rebuilt CaseBuilder, a surgical case-creation feature in CaseCTRL, by reordering the information architecture to follow surgeons' actual workflow. Role-separated hierarchy, cascading dependency chain, and four AI features.
Workflow Redesign
Clinical UX
AI Trust
IA
Diagnostic Reframe
The Redesign That Worked the Way Surgeons Do
CaseCTRL
Rebuilt CaseBuilder, a surgical case-creation feature in CaseCTRL, by reordering the information architecture to follow surgeons' actual workflow. Role-separated hierarchy, cascading dependency chain, and four AI features.
Workflow Redesign
Clinical UX
AI Trust
IA
Diagnostic Reframe
The Redesign That Worked the Way Surgeons Do
CaseCTRL
Rebuilt CaseBuilder, a surgical case-creation feature in CaseCTRL, by reordering the information architecture to follow surgeons' actual workflow. Role-separated hierarchy, cascading dependency chain, and four AI features.
Workflow Redesign
Clinical UX
AI Trust
IA
Diagnostic Reframe
The Redesign That Worked the Way Surgeons Do
CaseCTRL
Rebuilt CaseBuilder, a surgical case-creation feature in CaseCTRL, by reordering the information architecture to follow surgeons' actual workflow. Role-separated hierarchy, cascading dependency chain, and four AI features.
Workflow Redesign
AI Trust
IA
Diagnostic Reframe
The Operator Contract for Probabilistic AI at Enterprise Scale
Guardian Life Insurance
Joined Guardian at kickoff as primary designer on the enterprise platform serving independent advisors across Wealth Management and Insurance. The architecture is governed by a single contract between the system and the advisor.
Enterprise Scale
AI Trust
Probabilistic AI
Agentic UX
Operator Contract
The Operator Contract for Probabilistic AI at Enterprise Scale
Guardian Life Insurance
Joined Guardian at kickoff as primary designer on the enterprise platform serving independent advisors across Wealth Management and Insurance. The architecture is governed by a single contract between the system and the advisor.
Enterprise Scale
AI Trust
Probabilistic AI
Agentic UX
Operator Contract
The Operator Contract for Probabilistic AI at Enterprise Scale
Guardian Life Insurance
Joined Guardian at kickoff as primary designer on the enterprise platform serving independent advisors across Wealth Management and Insurance. The architecture is governed by a single contract between the system and the advisor.
Enterprise Scale
AI Trust
Probabilistic AI
Agentic UX
Operator Contract
The Operator Contract for Probabilistic AI at Enterprise Scale
Guardian Life Insurance
Joined Guardian at kickoff as primary designer on the enterprise platform serving independent advisors across Wealth Management and Insurance. The architecture is governed by a single contract between the system and the advisor.
Enterprise Replatforming
IA
Agentic UX
Operator Contract
A Little about me
Low tolerance for wasted effort. The user's, the business's, and mine.
Most of how I work comes from that. I like to do the hard thinking up front, and once it's done, the system carries the rest. What gets built has to last. Low maintenance, picks up easily by others, survives my exit.
The right outcome should be the one the user reaches on their own, with AI suggesting and assisting but never making the call. The user stays in control. That way, the system stays invisible, the experience feels neutral, and the user feels like they made a good decision by themselves.
A Little about me
Low tolerance for wasted effort. The user's, the business's, and mine.
Most of how I work comes from that. I like to do the hard thinking up front, and once it's done, the system carries the rest. What gets built has to last. Low maintenance, picks up easily by others, survives my exit.
The right outcome should be the one the user reaches on their own, with AI suggesting and assisting but never making the call. The user stays in control. That way, the system stays invisible, the experience feels neutral, and the user feels like they made a good decision by themselves.
A Little about me
Low tolerance for wasted effort. The user's, the business's, and mine.
Most of how I work comes from that. I like to do the hard thinking up front, and once it's done, the system carries the rest. What gets built has to last. Low maintenance, picks up easily by others, survives my exit.
The right outcome should be the one the user reaches on their own, with AI suggesting and assisting but never making the call. The user stays in control. That way, the system stays invisible, the experience feels neutral, and the user feels like they made a good decision by themselves.
A Little about me
Low tolerance for wasted effort. The user's, the business's, and mine.
Most of how I work comes from that. I like to do the hard thinking up front, and once it's done, the system carries the rest. What gets built has to last. Low maintenance, picks up easily by others, survives my exit.
The right outcome should be the one the user reaches on their own, with AI suggesting and assisting but never making the call. The user stays in control. That way, the system stays invisible, the experience feels neutral, and the user feels like they made a good decision by themselves.
