Selling made easy with a simplified seller experience

23% More Listings after Listing Process Redesign for an Online Furniture Marketplace

Design Lead

Role

Design Lead

Role

Design Lead

Role

Design Lead

Role

UX, UI, UXR, Responsive Web

Skills

UX, UI, UXR, Responsive Web

Skills

UX, UI, UXR, Responsive Web

Skills

UX, UI, UXR, Responsive Web

Skills

Figma

Tools

Figma

Tools

Figma

Tools

Figma

Tools

4 Months

Duration

4 Months

Duration

4 Months

Duration

4 Months

Duration
About the Company

AptDeco is an online marketplace for buying and selling pre-owned furniture, offering seamless delivery and pickup services.

About the Company

AptDeco is an online marketplace for buying and selling pre-owned furniture, offering seamless delivery and pickup services.

Company

Upside Health is a health tech company that focuses on chronic pain management. Its naive mobile app, Branch, is a comprehensive tool that tracks pain and medication, provides personalized educational content, and promotes community support.

About the Company

AptDeco is an online marketplace for buying and selling pre-owned furniture, offering seamless delivery and pickup services.

Team

+ Myself

+ CEO / Product Owner

+ 2 Product Designers

+ 1 UI Designer

+ 4 Software Engineers

Team

+ Myself

+ CEO / Product Owner

+ 2 Product Designers

+ 1 UI Designer

+ 4 Software Engineers

Team

+ Myself

+ CEO / Product Owner

+ 2 Product Designers

+ 1 UI Designer

+ 4 Software Engineers

Team

+ Myself

+ CEO / Product Owner

+ 2 Product Designers

+ 1 UI Designer

+ 4 Software Engineers

Contribution

+ Design Strategy

+ Wireframes

+ Visual Design

+ User Research

+ Screen Flows

+ Interaction Design

Contribution

+ Design Strategy

+ Wireframes

+ Visual Design

+ User Research

+ Screen Flows

+ Interaction Design

Contribution

+ Design Strategy

+ Wireframes

+ Visual Design

+ User Research

+ Screen Flows

+ Interaction Design

Contribution

+ Design Strategy

+ Wireframes

+ Visual Design

+ User Research

+ Screen Flows

+ Interaction Design

Summary

AptDeco was experiencing high abandonment rates on its seller listing form, despite attracting a large number of potential sellers.

I led the redesign of the seller experience. Leveraging insights from user research and experimentation, and using an iterative design approach, we streamlined the listing process, removed key pain points and added new innovative features. We made listing a furniture on AptDeco faster, easier, and smoother.

Summary

AptDeco was experiencing high abandonment rates on its seller listing form, despite attracting a large number of potential sellers.

I led the redesign of the seller experience. Leveraging insights from user research and experimentation, and using an iterative design approach, we streamlined the listing process, removed key pain points and added new innovative features. We made listing a furniture on AptDeco faster, easier, and smoother.

Summary

AptDeco was experiencing high abandonment rates on its seller listing form, despite attracting a large number of potential sellers.

I led the redesign of the seller experience. Leveraging insights from user research and experimentation, and using an iterative design approach, we streamlined the listing process, removed key pain points and added new innovative features. We made listing a furniture on AptDeco faster, easier, and smoother.

Summary

AptDeco was experiencing high abandonment rates on its seller listing form, despite attracting a large number of potential sellers.

I led the redesign of the seller experience. Leveraging insights from user research and experimentation, and using an iterative design approach, we streamlined the listing process, removed key pain points and added new innovative features. We made listing a furniture on AptDeco faster, easier, and smoother.

Impacts

23% Increased Mobile Listing Conversion Rate

23% Increased Mobile Listing Conversion Rate

23% Increased Mobile Listing Conversion Rate

23% Increased Mobile Listing Conversion Rate

70% Reduce Mobile Bounce Rate

70% Reduce Mobile Bounce Rate

70% Reduce Mobile Bounce Rate

70% Reduce Mobile Bounce Rate

20% Increased Overall Engagement Rate

20% Increased Overall Engagement Rate

20% Increased Overall Engagement Rate

20% Increased Overall Engagement Rate

35% Reduced in Task Completion Time

35% Reduced in Task Completion Time

35% Reduced in Task Completion Time

35% Reduced in Task Completion Time

Highlights
Highlights

Seller-centric redesign streamlined AptDeco's listing process, drove adoption through enhanced flexibility and efficiency.

Seller-centric redesign streamlined AptDeco's listing process, drove adoption through enhanced flexibility and efficiency.