CaseCTRL
The Redesign That Worked the Way Surgeons Do
Audit to calibrate. The brief isn't always the real problem.
Workflow Redesign
Clinical UX
AI Trust
Information Architecture
Diagnostic Reframe
I rebuilt CaseBuilder, a surgical case-creation feature in CaseCTRL, by reordering the information architecture to follow surgeons' actual workflow, and making the surgical detail the dominant layer.
I also designed four AI features that supported the case creation flow: QuickPick Aggregation, Behavioral Pattern Recognition, Insurance Code Validation, and Risk Analyzer. Together they let surgeons create a case in fewer steps.
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Role-separated IA
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Cascading Dependency Chain
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QuickPick Aggregation
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Behavioral Pattern Recognition
Built the Operator Layer Beneath the Marketplace
AptDeco
Two Domains. One Platform. AI Throughout.
Guardian Life Insurance
